Accessing the Remote Monitoring System: - Please read the instructions and follow explicitly before contacting customer support.  Camera viewing is only supported by Internet Explorer, not Mozilla Firefox.

To Access Remotely:  Click on the link associated with the site you are trying to view and enter your specific logon credentials.  You will be prompted to install an active x control and confirm.  It will take a few minutes to download the control, and once complete you will need to select "multiview" on the left and then either 1024 x 768 or 1280 x 1024 for the resolution.  Multiview will now be installed on your local computer and put a shortcut on the desktop as well.  After it finishes the install the camera viewer will open automatically.  In the future all you will need to do to view the cameras is click on the desktop shortcut icon.  At this point if you are unable to see the cameras please contact customer support at 888.877.3979.  Only employees who can be validated will be supported. 

 

If you are need of a username or password please emial request to info@geckomediabox.com.

NWP Store Locations - Select a Location

Sonterra Travel Center - Jarrell, Texas

Almeda Camera Link * Almeda Photos

Wilson and Beltway QMart

 Support Tools:  If you run into any difficulties please select the "crossloop download" link and run the installation. You will have to enter an email address but when prompted to create an account just merely "x" that window out and another window will open with two tabs; one is labeled access and the other share.  You will need to provide the support person with the 12 digit string of numbers provided in the share tab.

 

Camera Spreadsheet Identifying Camera Locations and Names

Crossloop Remote Support Download

Time Warner Cable Speed Test Results

info@geckomediabox.com

Toll Free Support  Number:  888.877.3979